1. Introduction

Leadloopr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead management platform and related services (collectively, the "Service"). By using Leadloopr, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account registration details (name, email address, company name)
Billing and payment information processed through our payment providers
Lead data you import or create within the platform (contact names, emails, phone numbers, deal values, lead sources)
Communications you send to us (support requests, feedback)

2.2 Information Collected Automatically

Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, features used, session duration)
Conversion and funnel analytics aggregated from your ad platform integrations (Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads)
Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Third-Party Integrations

When you connect ad platforms (such as Google Ads, Meta Ads, TikTok Ads, or LinkedIn Ads) to Leadloopr, we receive conversion data and campaign performance metrics necessary to sync your offline lead outcomes back to those platforms. We only access data required for the Service to function.

3. How We Use Your Information

To provide, maintain, and improve the Leadloopr platform
To sync offline conversion data back to your connected ad platforms
To generate analytics, funnel reports, and lead source insights for your dashboard
To process transactions and send billing-related communications
To respond to your support inquiries and provide customer service
To send product updates, feature announcements, and marketing communications (with your consent)
To detect, prevent, and address technical issues and security threats

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

Ad Platform Sync: Conversion outcomes are shared with your connected ad platforms solely to optimize your campaign targeting and ROI.
Service Providers: We use trusted third-party services for hosting, payment processing, email delivery, and analytics. These providers are contractually bound to protect your data.
Legal Requirements: We may disclose information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. Lead data is retained according to your subscription plan settings. You can export or delete your data at any time from your account settings. After account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security audits. While no method of transmission over the Internet is 100% secure, we strive to protect your data using commercially reasonable means.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing activities
Data portability - receive your data in a structured, machine-readable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@leadloopr.com.

8. International Transfers

Leadloopr B.V. is a company registered in the Netherlands. Your data may be stored and processed in multiple regions globally. We ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, when transferring data outside the EEA.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Leadloopr B.V.
Registered in the Netherlands
Email: privacy@leadloopr.com